Hi KoCrm.

Yes you can use any form of cold therapy, but make sure to follow the same instructions:

1. You should never use any cold pack directly on the skin if it has been stored in a freezer or is below the freezing temperature of water.  Serious injury can result if you use freezer temperature cold packs of ANY type directly on your skin.

2. If cold therapy becomes uncomfortable, remove the wrap for a few minutes, then re-apply.

3. Rest during your treatment, if possible, to maximize RCCE™ - Rest, Cold Compression, and Elevation for optimal treatment. After your treatment is over (ideally 15-20 minutes, 10 minutes in areas with limited fat or muscle), remove the wrap.

http://kingbrand.com/Importance-Of-Cold-Therapy.php

Wish you all the best!

Kind regards,
Amber

Hi Rootcher. Thank you for your enquiry.

I am sorry to hear about the pain you have been experiencing. Our products won't help much in terms of healing the slipped disc, but the ColdCure will help draw down the inflammation it has caused for your Sciatica nerve as well as your IT band if need be. The BFST is always beneficial as it speeds up our bodies natural ability to heal. It does so by simply increasing the blood flow, which is more nutrients and oxygen, to the damaged area. This will help relieve the pain you are experiencing. Blood flow is always the most critical element in rapid recovery.

To help with both your Sciatica and your IT Band, I would recommend the Back/Hip wraps, as they can be used for just about any area. I have included links below that will discuss the treatments in more detail.

http://kingbrand.com/Sciatica_Treatment.php

http://kingbrand.com/Iliotibial_Band_Syndrome.php

As for your shoulder, have you gotten an MRI yet? Has your chiropractor mentioned anything about a possible tear to any of the tendons in your shoulder? I have also included some useful information about shoulder pain.

http://kingbrand.com/Shoulder_Pain_Treatment.php

I hope some of this information helps. If you have any further questions or concerns, please do not hesitate to contact us.

Kindest regards,
Amber
1-844-400-2525

The meniscus does get very little blood flow, but it is a living tissue, so it does get some. Left on it's own to heal, it can be a very long, difficult recovery. That is why the Knee BFST is one of our most popular treatments. Promoting blood flow to the knee is very advantageous and will accelerate your healing and reduce the pain and stiffness you are experiencing. I recommend discussing the treatment further with your doctor for direction on how to proceed.

All the best
Amber

Hi MG.

I am sorry to hear of your disappointed with the products. I have tried to address each issue the best I can below.

Our cold packs can be used from either the refrigerator or the freezer, however, at a time of pronounced inflammation and/or swelling, the body can emit quite a bit of heat. At this point in treatment, the cold may not always be noticeable as the gel packs will absorb the excess heat that is being emitted from the injured area. As the inflammation comes down, more cooling is felt.

It is a common concern as to whether our BFST is 'just a heating pad'. I understand it is hard to believe in something when you can't feel it. The BFST emits electro-magnetic energy, which is not actually something you feel. This type of therapy is similar to Ultrasound, where you feel nothing but a slight warming sensation. A heating pad merely heats the surface of the skin whereas the BFST device penetrates deep below the skin to stimulate blood flow. BFST improves circulation and promotes faster healing - Heating pads don't. It does commonly take about 2 weeks for a noticeable improvement. Our 30 day money back guarantee is set as so because by 30 days you should be more than confident the device has been accelerating your healing. It is true that your blood flow increases with movement, but as movement can sometimes inflict further injury, we recommend rest. With use of the BFST while at rest, you will still get all the nutrient rich blood flow you need to help accelerate the healing, but with no added risk.

As for the return shipping cost, unfortunately the rates charged by the US postal system is out of our control. We are located in Canada and therefore all product returns must come here to us in order for reimbursement. Most product is shipped from our fulfilment centres in the USA, but as they are outgoing centres only, they do not accept incoming returns. The weight of the ColdCure, depending on the state you live in, can increase the postage to make a Canadian return.

Your refund will be processed in full within 24 hours of us receiving it. An email will be sent confirming we have done so.

I am sorry MG that the products did not work out for you. We wish you all the best with your recovery and hope you find something more suited to your needs.

Kind regards,
Amber.

Hi Justreal.

Research and development is always ongoing with our products. We always try to improve in any way we can. If there is any feedback you would like passed on, please feel free to leave it. There is no new design in the works at this time.

Thank you for your enquiry.

Kind regards,
Amber

Hi Justreal, thank you for your enquiry.

Although the white zone of the meniscus gets very little blood flow, it is living tissue, so it does get some. Using the BFST will promote more blood flow to the area, which will help accelerate the healing process. Increasing the blood flow increases the amount of oxygen and nutrients to the area, and seeing how the white zone is poorly circulated, the use of the BFST will be very beneficial.

I hope this has answered your question. Please do not hesitate to contact us should you have any more questions or concerns.

Kind regards,
Amber

Hi Justreal. The treatment should be fine in conjunction with the BFST, but we would recommend that you wait the 4 hours post a BFST treatment before performing any other form of therapy. If any unusual side effects, please discontinue the combination of the two.
Kind regards, Amber.