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Customer Feedback / Achilles BFST
« on: April 29, 2019, 12:54:55 PM »
I detected that I was getting virtually no heat from my unit
1. before 10 months after purchase
2. again before 12 months after replacement
Given my intermittent and lighter usage, this raises a red flag as to the reliability or quality of that BFST product.
The concept of the BFST is not far removed from that of a heating pad. Nothing should go wrong with it.
This Achilles BFST was nice to have as a standby relief....it was not used consistently or had much usage.
Why is this King Brand?...something seems wrong.
Am I stuck with a lost investment?
My combined for product invoicing from King Brand is in the area of $650
Thank you for the opportunity to raise this issue
1. before 10 months after purchase
2. again before 12 months after replacement
Given my intermittent and lighter usage, this raises a red flag as to the reliability or quality of that BFST product.
The concept of the BFST is not far removed from that of a heating pad. Nothing should go wrong with it.
This Achilles BFST was nice to have as a standby relief....it was not used consistently or had much usage.
Why is this King Brand?...something seems wrong.
Am I stuck with a lost investment?
My combined for product invoicing from King Brand is in the area of $650
Thank you for the opportunity to raise this issue