Dear King Brand Healthcare Products:
I was in severe pain as I was discovering I had Plantar Fasciitis (PF) and realized I needed relief fast. I reached out to a physician who emailed me what appeared to be a nice article about how athletes can recover from PF. The article really emphasized how a nighttime splint, stair step exercises, and arch supports would be the answer. I rushed to have a nighttime splint overnighted to me as the first step (sorry about the pun). I awoke during the first night of wearing the splint, finding it only increased my pain and symptoms.
Still desperate, I searched the Internet and found King Brand's web site, products, and articles. The 10 Myths article clearly showed me I had gotten well-intended but bad advice about the night splint, which further injured my plantar. I also learned that I needed the cold compression wraps and the electrical stimulation, and that arch supports alone was not the answer. So, I had King products rushed to my home.
Almost immediately I felt that I was better informed having received information that was correct, and that I had in my possession the key to recovery and pain relief. I am well on my way to recovery now.
One last comment, or compliment, one evening after about a week of using the King Brand products (Cold Cure & BFST foot treatment), I received a telephone call from a King Brand employee who called to check on me. I was very much impressed that the company, which already had my money and my confidence, cared enough to call and see how I was doing and to see that I was properly using my purchases and whether I had any questions. I have NEVER had a company demonstrate that type of customer service and concern.
THANK YOU, King Brand Healthcare Products!
Richard W. Carter
Richard CarterColdCure FootJun 16, 2019